EXED507-17H (TGA)

Logistics and Operations Management

10 Points

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Waikato Management School
Te Raupapa
Executive Education

Staff

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Convenor(s)

John Cunningham

John Cunningham
To be advised
john.cunningham@waikato.ac.nz

Greg Bold

Greg Bold
8:30 - 5:00 Monday to Wednesday
greg.bold@waikato.ac.nz

Lecturer(s)

Administrator(s)

: danial.hilson@waikato.ac.nz

Placement Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: kathryn.mercer@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5 or 9 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
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Paper Description

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The purpose of this paper is to show the integration between operations and supply chain management in achieving customer satisfaction and business competitiveness. The process of logistics and operations applies to product, production and to service industries. The purpose is to convey some of the methods for optimising locations for operations. Throughput capacity and skills required to operate the business will be conveyed. Participants will consider how the paper also focuses on quality issues and current imperatives such as lean manufacture and Six Sigma.

Information is the key to good management. Timely information from customers, the environment and within the business impacts on: inventory; just in time delivery; and full order fulfilment. Planning systems for resources will be considered as well as project management for integration of innovations and improvements for increased effectiveness and efficiency. This paper will emphasise how information can impact on competitive advantage and sustainability of the business.

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Paper Structure

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This paper will be facilitated with face-to-face sessions, supported by online resources.
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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Examine the concept of customer service as a process across a range of public and private sector organisations
    Linked to the following assessments:
    • Applications of Operations Change - group (1)
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Evaluate and critique components and processes of a given supply chain
    Linked to the following assessments:
    • Applications of Operations Change - group (1)
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Critique and recommend competitive strategies for a firm's operational and supply chain processes
    Linked to the following assessments:
    • Applications of Operations Change - group (1)
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Plan and develop effective and efficient supplier selection methods
    Linked to the following assessments:
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Develop and apply systems for continual improvement
    Linked to the following assessments:
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Evaluate Operations Management (OM) within an organisation
    Linked to the following assessments:
    • Applications of Operations Change - group (1)
    • Supply Chain SImulation - Group (2)
  • Evaluate and optimise capacity, location and management
    Linked to the following assessments:
    • Applications of Operations Change - group (1)
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
  • Create and apply planning systems for resources and supply (Materials Requirements Planning, MRP).
    Linked to the following assessments:
    • Supply Chain SImulation - Group (2)
    • Supply Chain Analysis - individual (3)
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Assessment

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ll assessment is compulsory.
It is expected you have read the Corporate & Executive Education Policies.

PLEASE NOTE: The University has zero-tolerance for Plagiarism.

All assessment must be submitted as a Word document, unless otherwise stated.

Booking of rooms for group meetings:
MSB.1.38, 1.39, 1.40 – email law-pa@waikato.ac.nz
Hamilton CBD office: Phone 07 837 9469
All other rooms: http://timetable.waikato.ac.nz/bookings/
Please refer to Moodle.
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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 1:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 1:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Applications of Operations Change - group
3 Jun 2017
11:30 PM
45
  • Online: Submit through Moodle
✔
2. Supply Chain SImulation - Group
3 Jun 2017
12:30 PM
10
  • In Class: In Lab
✔
3. Supply Chain Analysis - individual
4 Jun 2017
No set time
45
  • Online: Submit through Moodle
✔
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Required Readings

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Text

Meredith, J. R., & Shafer, S. M. (2016). Operations and supply chain management for MBA's (6th ed.). NY: Wiley.

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Online Support

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Waikato Management School Helpdesk: wms_helpdesk@waikato.ac.nz, 0800 WAIKATO, extn 4599

ITS: https://landesk.waikato.ac.nz0800 WAIKATO, extn 4008

Moodle help files

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Workload

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As a general guide 12-15 hours per week is required over the whole period of the paper.
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Linkages to Other Papers

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Note any linkages to other papers where the linkage is of importance.
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Prerequisite(s)

Corequisite(s)

Equivalent(s)

Restriction(s)

EXLD506

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